Shipping
****NOTE: If you are shipping an item that is a SURPRISE PRESENT, please be aware that most scooters ship in the manufacturer's box. We are unable to disguise scooter boxes. So please have your scooter shipped to a safe address if you don't want to spoil the surprise!
If you are building a scooter from parts and have chosen the ASSEMBLE SCOOTER BUILD OPTION: We assemble and ship out as quickly as possible, however, Please allow up to 2 week lead time (especially around the holidays) for us to assemble your scooter parts before shipping.- especially if you need bars cut, etc.
****NOTE: We DO NOT Ship to PO Boxes.
Most items ship from our warehouse in Albuquerque, NM but we do ship from other warehouses depending on the product(s) ordered. These warehouses are located in Arizona, Oregon, Ohio and California.
We strive to ship orders the same day but sometimes shipping can take from 1-2 business days. You will receive a tracking number to the email on your order once it ships.
Most scooters and larger packages are shipped either USPS, UPS or FedEx Ground 2-7 business days. Most small packages ship FedEx Express air. (In some cases USPS, UPS or Fedex Ground is also used for small packages.)
*Shipping and handling fees are non-refundable.
*Altered parts (cut bars, etc) are non-refundable.
Canada Shipping:
Questions about Canadian shipping? Call us for a quote: 505-256-8858
Shipping price depends on the weight, size, and value of the order. Typically, shipping prices range between $80 and $120 USD. for a complete scooter.
In addition the customer is responsible for any and all Import duties and taxes that may be imposed by Their Country's Import laws or Customs that may be collected at time of delivery.
We ship to Canada via USPS Express mail. Shipping time is usually about a week, but sometimes shipments are held up in customs. Kryptic Pro Scooters is not responsible for delays.
We can also ship to a US address near the Canadian border. Companies like UPS Store, Ship Happens, Border Shipping Services, Montana Shipping Outlet and Ship to the border.
Hawaii and Alaska:
Please call us for a quote. 505-256-8858