Terms and Conditions
TERMS & CONDITIONS
WARNING! FREESTYLE SCOOTERING IS DANGEROUS. KRYPTIC PRO SCOOTERS TAKES NO RESPONSIBILITY OF ANY INJURIES SUSTAINED WHILE RIDING ANY SCOOTER PARTS OR COMPLETE SCOOTERS PURCHASED FROM KRYPTIC PRO SCOOTERS. BEFORE YOU RIDE YOUR SCOOTER CHECK ALL PARTS, AND TIGHTEN THEM SECURELY.
WE ALSO ADVISE THAT ALL RIDERS WEAR PROPER PROTECTIVE EQUIPMENT WHEN RIDING. THIS INCLUDES BUT IS NOT LIMITED TO HELMETS, ELBOW, AND KNEE PADS.
NOTE: BE AWARE THAT NOT ALL SCOOTER COMPONENTS AND PARTS ARE COMPATIBLE OR INTERCHANGABLE. IF YOU HAVE ANY QUESTIONS ABOUT THE APPROPRIATE USE OF A COMPONENT OR PART, CONTACT THE PART MANUFACTURER FOR INFORMATION ABOUT HOW IT SHOULD BE USED AND INSTALLED.
At Kryptic Pro Scooters Your Satisfaction Is Our Priority!
We will make every effort to remedy your situation and get you out riding again!
Please note: all sales are final on customized items, such as but not limited to: bars and scooters we have put together or any parts you have requested that we assemble for you. You may return most new, unopened items within 30 days of delivery for a refund less shipping and handling. PLEASE NOTE** THERE IS A 10% RESTOCKING FEE ON ALL RETURNED ITEMS AND NO REFUNDS OR EXCHANGES AFTER 30 DAYS. The item must be unused, and shall not have been installed. The condition of the returned item is at the discretion of Kryptic Pro Scooters. SCOOTERS ARE NOT INDESTRUCTIBLE! Proper use is advised* We will pay the return shipping costs if the return is a result of our error (you received an incorrect item ). Please email firstname.lastname@example.org prior to returning any items. Please include reason for the return. Upon return approval, we will email you a return authorization code.
All warranty claims should be submitted to the product manufacturer and are subject to their individual policies.
You may be required to provide proof of purchase and other information they require such as a picture of the defective product. In some cases they may ask you to ship the defective item to them for evaluation. Kryptic Pro Scooters has no control over the manufacturers' policies.
We ship FedEx Ground. Which usually takes up to
5 to 7 business days for delivery. We can ship to virtually
any address in the United States. WE DO NOT SHIP
OUTSIDE THE CONTINENTAL UNITED STATES or PO. BOXES.
We ship from our warehouse in Albuquerque New Mexico.
You will receive a tracking number once your order has
Overnight or two day air express shipping is not available
due to the high cost. It can easily cost more than the
parts being ordered.
Shipments go out Monday through Friday. Upon receiving
your order, we will strive to ship your items within 1 or 2
business days. We will make every effort to ship same
day, but at times it may take longer than 2 business days.
Expect your order to arrive 5 to 7 business days AFTER
notification that your order has been shipped.
Kryptic Pro Scooters charges sales tax on all items ordered on our website that are shipped to a location within the state of New Mexico.
Our Warehouse is located in Albuquerque, New Mexico.